<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Kirom, Bahrul</dc:creator>
  <dc:title>Mengukur kinerja pelayanan dan kepuasan konsumen, Dr H. Bahrul Kirom</dc:title>
  <dc:publisher>Bandung</dc:publisher>
  <dc:subject>Pelanggan pelayanan penelitian</dc:subject>
</srw_dc:dc>