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=245  1#$$a Kansei Engineering, Kano, dan Triz For Logistics Service Excellence : $b Teori dan Aplikasi /$c Ir.Markus Hartono, ST,MSc,PhD CHFP, IPM., Dr.Dra.Amelia Santoso MT., Milka Benita Tanugraha ST., Dina Natalia Prayogo ST.MSc., Argo Hadi Kusumo ST.MBA
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=300  ##$$a xviii, 167 halaman : $b Ilustrasi ; $c 24 cm
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