=LDR  00000nam  2200000   4500
=001  INLIS000000000021248
=005  20130612120124
=008  ***********************************Ind**
=035  ##$$0010-061300000021248
=041  ##$$a Ind
=082  ##$$a 658.812
=090  ##$$a 658.812, Cip p
=100  ##$$a Tjiptono, Fandy
=245  ##$$a Prinsip-prinsip total quality service (TQS), Fandy Tjiptono
=260  ##$$a 2004 $b Yogyakarta
=300  ##$$a x, 175 hlm, ilus, 21 cm
=650  ##$$a Manajemen Mutu
=850  ##$$a NBPNMAT
=990  ##$$a 0001/BPAP-NTB/2016