=LDR  00000nam  2200000   4500
=001  INLIS000000000032117
=005  20130612134137
=008  ***********************************ind**
=035  ##$$0010-061300000032117
=041  ##$$a ind
=082  ##$$a 658.821
=090  ##$$a 658.812, Meg, c
=245  ##$$a Customer Service Gread Ideas Inspiration , Strategi Castamer Cervice Peursahaan-Perusahaan Dunia Dalam Melayani dan Menenangkan Hati Konsumen , Frank Megee, Birgitha Robert,;Penerjemah Hermanto;Editor Sunarni
=260  ##$$a 2007 $b Jakarta
=300  ##$$a vi 294 hlm. , 21 cm
=650  ##$$a Manajemen Penjualan
=700  ##$$a Robert, Birgitha , Heyanto , Sunarni
=850  ##$$a NBPNMAT
=990  ##$$a 04650465
=990  ##$$a 1202300465