=LDR 00000nam 2200000 4500 =001 INLIS000000000048604 =990 ##$$a 21602043 =005 20161129091339.0 =990 ##$$a 21602044 =006 =007 =008 =020 ##$$a 978-979-709-977-0 =035 ##$$0010-111600000000183 =040 ##$$a NBPDMAT =082 ##$$a 658.4 =090 ##$$a 658.4$bRiz s =100 ##$$a Rizal Badudu =245 ##$$a Service excellence $b : pelayanan pelanggan yang prima oleh perusahaan di Indonesia $c / Rizal Badudu =250 ##$$a Cet. 2 =260 ##$$a Jakarta $b Kompas $c 2016 =300 ##$$a xiv, 264 hlm. : $b ilus. ; $c 21 cm =500 ##$$a Bibliografi : hlm 249 - 253 =500 ##$$a Biografi : hlm. 263 - 264 =500 ##$$a Indeks : hlm. 259 - 262 =650 ##$$a Perusahaan - Marvasemen =850 ##$$a NBPDMAT =990 ##$$a 21602043 =990 ##$$a 21602044 =990 ##$$a 0001/BPAP-NTB/2016 =990 ##$$a 0001/BPAP-NTB/2016