=LDR  00000nam  2200000   4500
=001  INLIS000000000049044
=005  20170119084520.0
=006  
=007  
=008                                          
=020  ##$$a 979-979-29-4279-8
=035  ##$$0010-011700000000325
=040  ##$$a NBPDMAT
=082  ##$$a 647 .94
=090  ##$$a 647 .94 Moh c
=100  ##$$a Mohammad Cholie
=245  ##$$a Complain topedia - The Art of complaint Handling : Keluahan tamu yang sering Terjadi di hotel dan kunci solusinya / $c Mohammad Cholie & Adi soenarno
=260  ##$$a Yogyakarta : $b Andi . ; $C 2014
=300  ##$$a XVI, 184 hlm ,: $b ilus . ; $c 23 cm
=500  ##$$a Bibliografi : hlm .181 - 182
=500  ##$$a Biografi : hlm .183 - 184
=650  ##$$a HOTEL
=700  ##$$a Adi soenarno