00000nam 2200000 4500 NUTBA000000000003245 20140811130328.0 978-979-8433-56-9 0010-081400000000089 NBPDMAT 647 647 Gaf c Gaffar, Vanessa CRM dan MPR hotel Vanessa Gaffar Bandung Alfabe 2007. vi,174nhlm. ilus 22 cm. Hotel NBPDMAT 21006334 0001/BPAP-NTB/20142014