00000nam 2200000 4500 NUTBA000000000004859 20141011134616.0 979-533-641-x 0010-101400000000089 001.42 tjiptono, fandi strategi riset lewat internet cet 2 yogyakarta Andi, 2001 2001 viii, 156 hlm ilus 20 cm 0001/BPAP-NTB/20142014